We are happy to assist with any product, sales, or shipping needs you might have. Above is a collection of articles that may be of assistance. If you cannot find what you're looking for or need further assistance please contact us via email and we will respond as quickly as possible.

Blog / News

Wholesale & Business Accounts

Terms & Conditions

Shop Now 

About Us 

Returns Center

Customer Support

<p>Our &quot;Free &amp; Flat Rate&quot; shipping offers are available to residents and businesses located in the continental United States only. For residents and businesses located in Hawaii, Alaska, Puerto Rico, and international regions we offer discounted international rates via USPS, UPS, and FedEx &#x2014; these rates will be displayed in the shopping cart.</p>

Our "Free & Flat Rate" shipping offers are available to residents and businesses located in the continental United States only.For residents and businesses located in Hawaii, Alaska, Puerto Rico, and international regions we offer discounted...

Who qualifies for free shipping?

Free Shipping

I'm a local customer, can I pick up my order at your warehouse?

What is the cutoff time for same-day shipping?

How long will it take for my order to arrive?

How much does shipping cost?

What expedited shipping options are available?

Are there any discounts available for businesses?

United States Postal Service (USPS) Priority Mail Disclaimer

Ordering & Shipping

Can I edit or change my order?

Can I combine two or more existing orders?

Can I cancel my order?

Editing, Combining, and Canceling Orders

How do I return an item or an order?

Can I exchange an item?

My order is missing an item, what do I do?

My order was lost in transit, what do I do?

My item was damaged during shipping, what do I do?

I received the wrong product, what do I do?

Order Issues and Order Returns

How do I know if an item is in stock?

Can you make me a custom product?

I need help selecting the correct product for my application.

Product Compatibility and Other Disclaimers

General Product Questions

I have a technical question about a product, who do I contact?

How do I find the correct V-Band Clamp or Flange?

How to Measure a V-Band Flange

Product Dimensions - Pipe Size Fittings (Weld Els)

Product Dimensions - "Standard" Style V-Band Clamps (304 Stainless, Mild Steel, MS/SS Combo)

Product Dimensions - "Quick Release" 304 Stainless, Aluminum, AL/SS Combo

Product Dimensions - CP2 Titanium V-Bands

Technical Product Questions and Technical Data

Do you have any free shipping offers?

Which shipping method will be used for Free or "Flat Rate" shipping?

Can I receive free expedited shipping?

Are orders that ship via Free or "Flat Rate" shipping held or delayed?

Do wholesale accounts qualify for Free or "Flat Rate" shipping? What about bulk discounted items?

Who qualifies for free shipping?Updated 2 years ago