If you forgot to add an item or need to remove an item from an already existing order please contact us with as soon as possible via email [support@aceraceparts.com]

If you forgot to add an item or need to remove an item from an already existing order please contact us with as soon as possible via email [support@aceraceparts.com]. When contacting our support team, please reference the following information:<ul><li>Your order number (this number can be found in the order confirmation email)</li><li>The email address that was used at the time of order (if different from the email address used to contact support)</li><li>The item(s) and quantity of the item(s) you&apos;d like to add or remove from your order</li></ul>We will do our best to pull the order from our shipping department and make any necessary changes. If the order has already been packaged up and/or has already left our facility we will not be able to make any changes. Please note that we attempt to process and ship orders as quickly as possible and we may not be able to edit or cancel an existing order.If you need to return an order, please visit our automated <a href="http://returns.aceraceparts.com/" rel="noopener noreferrer" target="_blank">Returns Center</a>.

Can I edit or change my order?

If you have two more more existing orders and would like to combine them to save on shipping charges, please contact us as soon as possible. We will make every attempt to combine the orders and refund any additional freight charges.

If you have two more more existing orders and would like to combine them to save on shipping charges, please contact us as soon as possible [support@aceraceparts.com]. We will make every attempt to combine the orders and refund any additional freight charges. When contacting our support team, please reference the following information:<ul><li>Your order numbers&#xA0;(the order number can be found in the shipping confirmation email)</li><li>The email address that was used at the time of order (if different from the email address used to contact support)</li><li>The change you would like our support team to make to your order(s). </li></ul>Please note that we attempt to process and ship orders as quickly as possible and we may not be able to combine multiple orders if one or more has already been packaged up or has already left our facility.

Can I combine two or more existing orders?

Do you need help canceling an existing order?

If you need to cancel an existing order that has not yet shipped, please contact customer support as soon as possible [support@aceraceparts.com]. When contacting our support team, please reference the following information:<ul><li>Your order number&#xA0;(this number can be found in the order confirmation email)</li><li>The email address that was used at the time of order&#xA0;(if different from the email address used to contact support)</li></ul>Once we receive the emailed cancellation request, we will make every attempt to pull the order from our shipping department. Please note that we attempt to process and ship orders as quickly as possible and we may not be able to cancel an existing order if it has already been packaged up and/or has already left our facility.&#xA0;If we have already shipped your order and you&apos;d like to return some or all of the items from your order please visit our automated <a href="http://returns.aceraceparts.com/" rel="noopener noreferrer" target="_blank">Returns Center</a>.

Can I cancel my order?

We are happy to assist with any product, sales, or shipping needs you might have. Above is a collection of articles that may be of assistance. If you cannot find what you're looking for or need further assistance please contact us via email and we will respond as quickly as possible.

Blog / News

Wholesale & Business Accounts

Terms & Conditions

Shop Now 

About Us 

Returns Center

Customer Support

Find information about editing, combining, and canceling orders.

Editing, Combining, and Canceling Orders

I'm a local customer, can I pick up my order at your warehouse?

What is the cutoff time for same-day shipping?

How long will it take for my order to arrive?

How much does shipping cost?

What expedited shipping options are available?

Are there any discounts available for businesses?

United States Postal Service (USPS) Priority Mail Disclaimer

Ordering & Shipping

How do I return an item or an order?

Can I exchange an item?

My order is missing an item, what do I do?

My order was lost in transit, what do I do?

My item was damaged during shipping, what do I do?

I received the wrong product, what do I do?

Order Issues and Order Returns

How do I know if an item is in stock?

Can you make me a custom product?

I need help selecting the correct product for my application.

Product Compatibility and Other Disclaimers

General Product Questions

I have a technical question about a product, who do I contact?

How do I find the correct V-Band Clamp or Flange?

How to Measure a V-Band Flange

Product Dimensions - Pipe Size Fittings (Weld Els)

Product Dimensions - "Standard" Style V-Band Clamps (304 Stainless, Mild Steel, MS/SS Combo)

Product Dimensions - "Quick Release" 304 Stainless, Aluminum, AL/SS Combo

Product Dimensions - CP2 Titanium V-Bands

Technical Product Questions and Technical Data

Do you have any free shipping offers?

Who qualifies for free shipping?

Which shipping method will be used for Free or "Flat Rate" shipping?

Can I receive free expedited shipping?

Are orders that ship via Free or "Flat Rate" shipping held or delayed?

Do wholesale accounts qualify for Free or "Flat Rate" shipping? What about bulk discounted items?